You're a beautiful woman probably...

Another rant, I'm afraid. I think I've said here before that the Tyne and Wear Metro doesn't provide the service it should, or that it used to. I have quite a list of grumbles: fares going up well above the rate of inflation every year; distorted station announcements with the beginning cut off for months at a time; ticket machines that don't work and no published timetable for the supposed investment in new ones; dirty and overcrowded trains; services that finish just when you need them most; having to wait 20 minutes on more than one occasion with the board saying "Next train 2 minutes" for the whole time and no spoken announcement. From the dismissive replies I've had to a couple of letters about Metro's shortcomings, I get the impression that the Metro management is not really interested in customer service. The thing that gets my goat the most - and this applies to the buses too - is that there are no trains on Christmas Day or New Year's Da...

I've just spent a weekend in London, and looking at the cost of using the Tube brought home to me the shortcomings of the Tyneside Metro - specifically the cost. Using an Oyster card, each journey on the Tube costs £1.50, compared with £1.30 for a single stop up to a maximum of £2.80 on the Metro. Unlike Travelcards on the Metro, an Oyster card requires no great investment - you can charge it up with as little as £5 per time. I know that the London Underground is a vastly bigger system, but this makes me wonder how it can afford to charge lower fares when it has such enormous overheads, including staff at every station. Metro trains are almost always crowded and stop running from Newcastle city centre at about 11.45pm - in a time when we're all encouraged to use public transport, fifteen minutes earlier than they used to. My feeling is that we have much more to complain about than users of the London Underground: infrequent, crowded and dirty trains (my 11 minute wait today a...